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rfc:rfc3804

Network Working Group G. Parsons Request for Comments: 3804 Nortel Networks Category: Standards Track June 2004

         Voice Profile for Internet Mail (VPIM) Addressing

Status of this Memo

 This document specifies an Internet standards track protocol for the
 Internet community, and requests discussion and suggestions for
 improvements.  Please refer to the current edition of the "Internet
 Official Protocol Standards" (STD 1) for the standardization state
 and status of this protocol.  Distribution of this memo is unlimited.

Copyright Notice

 Copyright (C) The Internet Society (2004).

Abstract

 This document lists the various Voice Profile for Internet Mail
 (VPIM) email address formats that are currently in common use and
 defines several new address formats for special case usage.
 Requirements are imposed on the formats of addresses used in VPIM
 submission mode.

Table of Contents

 1.  Introduction . . . . . . . . . . . . . . . . . . . . . . . . .  2
 2.  Conventions used in this Document. . . . . . . . . . . . . . .  2
 3.  VPIM v2 Addressing . . . . . . . . . . . . . . . . . . . . . .  3
 4.  VPIM Addressing. . . . . . . . . . . . . . . . . . . . . . . .  3
     4.1.  VPIM Gateways. . . . . . . . . . . . . . . . . . . . . .  3
     4.2.  VPIM Submission LHS. . . . . . . . . . . . . . . . . . .  3
     4.3.  VPIM Submission Addresses. . . . . . . . . . . . . . . .  7
 5.  Security Considerations. . . . . . . . . . . . . . . . . . . .  8
 6.  IANA Considerations. . . . . . . . . . . . . . . . . . . . . .  8
     6.1.  IANA Registration form for new value of GSTN address
           service-selector "VPIM". . . . . . . . . . . . . . . . .  8
     6.2.  IANA Registration form for new value of GSTN address
           service-selector "VOICE" . . . . . . . . . . . . . . . .  9
     6.3.  IANA Registration form for new value of GSTN address
           service-selector "AMIS". . . . . . . . . . . . . . . . . 10
     6.4.  IANA Registration form for new value of GSTN address
           qualif-type1 keyword and value "SYSNUM". . . . . . . . . 10
     6.5.  IANA Registration form for new value of GSTN address
           qualif-type1 keyword and value "EXT" . . . . . . . . . . 11

Parsons Standards Track [Page 1] RFC 3804 VPIM Addressing June 2004

     6.6.  IANA Registration form for new value of GSTN address
           qualif-type1 keyword and value "DL". . . . . . . . . . . 12
 7 . References . . . . . . . . . . . . . . . . . . . . . . . . . . 13
     7.1.  Normative References . . . . . . . . . . . . . . . . . . 13
     7.2.  Informative References . . . . . . . . . . . . . . . . . 14
 8.  Author's Address . . . . . . . . . . . . . . . . . . . . . . . 14
 9.  Full Copyright Statement . . . . . . . . . . . . . . . . . . . 15

1. Introduction

 This document lists the various VPIM email address formats that are
 currently in common use and defines several new address formats for
 special case usage.   Requirements are imposed on the formats of
 addresses used in VPIM submission mode
 [VPIM2] does not place any restrictions on the email address format.
 However, it does recommend the use of a numeric LHS since many legacy
 voice mail systems only use digits to identify mailboxes.  Further,
 it recommends a structure to handle private, international and
 extensions.  The private format has become deployed in most existing
 VPIM v2 systems, further some systems will only accept messages from
 addresses with a numeric LHS.
 [IVM] does not describe addressing at all.  The LHS format is left to
 the discretion of the mailbox owner.  However, it is useful in some
 cases (like submission or tunneling) to specify a LHS format.  A
 format based on GSTN addressing [GSTN] is presented.
 This document defines the various recipient (i.e., TO) addresses for
 VPIM and IVM messages.

2. Conventions used in this Document

 The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
 "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
 document are to be interpreted as described in RFC 2119 [RFC2119].
 "LHS" as used in this document is to be interpreted as the left side
 of the "@" in an email address.  It is defined as "local-part" in
 RFC-2822.
 "RHS" as used in this document is to be interpreted as the right side
 of the "@" in an email address.  It is defined as "domain" in RFC-
 2822.

Parsons Standards Track [Page 2] RFC 3804 VPIM Addressing June 2004

3. VPIM v2 Addressing

 This is defined in section 4.1.1 of [VPIM2] and [VPIMV2R2].  Of the
 four groups of addresses defined, the mailbox number format is the
 most commonly used in VPIM v2 systems.
         Example:  6137637582@nortelnetworks.com

4. VPIM Addressing

 VPIM places no restrictions on the form of the Internet address.
 VPIM systems must be capable of receiving an arbitrary email address
 and generating a reply to that address.  No inferences about the
 structure of the local part (LHS) should be necessary.
 Recipients email addresses must be created in a form compatible with
 the recipients system and consistent with the address entry
 capabilities of a telephone user interface.
 The following sections use formal syntax compliant with RFC 2234,
 "Augmented BNF for Syntax Specifications: ABNF".

4.1. VPIM Gateways

 A gateway translates between dissimilar environments.  For VPIM, a
 gateway connects between the VPIM profile of Internet mail and other
 voice mail networking protocols (including voice call answer and
 delivery).  These may be proprietary or standard (like AMIS [AMIS-
 A]).  VPIM gateways typically service multiple voice mail users or,
 in the case of call answer, service only one.  In the former case,
 they serve as a classic "mail transfer agent" (MTA) and in the latter
 as a classic "mail user agent" (UA).
 An onramp is a gateway which connects from another voice mail
 networking protocol to VPIM.  An offramp is a gateway which connects
 from VPIM to another voice mail networking protocol.  Behavior of
 onramps and offramps is out of scope for this specification.
 This specification describes the VPIM service portion of onramp and
 offramp addressing.

4.2. VPIM Submission LHS

 Limited capability voice mail machines may send messages by default
 to an external message submission gateway.  These gateways will
 convert the unresolved telephone number of the recipient into a

Parsons Standards Track [Page 3] RFC 3804 VPIM Addressing June 2004

 legitimate email address.  Messages requiring address resolution must
 be sent to a submission system which will convert the submitted
 address into the route-able email address.
 Additionally, limited capability email systems may send messages to a
 VPIM onramp system indicated on the RHS.  The LHS would indicate that
 the message is to be sent as a VPIM message to the telephone number
 indicated.  In this case, address and message translation is
 performed by the gateway.
 Telephone numbers sent in a VPIM submission mode MUST be sent in one
 of the following forms.
 This is based on the format defined in [GSTN-ADDR] and extensions in
 [GSTN].

4.2.1. The VPIM address

 For voice messages that are intended to be sent as VPIM messages the
 service-selector element is defined to be:
 vpim-service-selector = "VPIM"
 The resultant vpim-address and vpim-mbox are formally
 vpim-address = vpim-mbox
               [ pstn-recipient ]
 vpim-mbox = [ "VPIM=" ] ( global-phone / local-phone )
             [ sub-addr-spec ext-addr-spec dl-addr-spec]
 dl-addr-spec = "/DL=" sub-addr
                         ;note that "/DL=" is case INSENSITIVE
 ext-addr-spec = [ ext-sep sub-addr ]
 ext-sep = ( "/EXT=" / "+" )
                       ; note that "/EXT=" is case INSENSITIVE
                       ; "+" is used for compatibility with current
                       ; VPIM v2 addressing
 For clarity, here is an example of a very simple vpim-mbox:
      VPIM=6137637582
 The extension syntax, that is a phone number followed by "/EXT="
 defining the extension, would be used where the mailbox does not have
 a direct dial number associated with it (e.g., typically behind a
 non-ISDN PBX).  For example:

Parsons Standards Track [Page 4] RFC 3804 VPIM Addressing June 2004

      VPIM=7035255550/EXT=227
 The distribution list syntax, that is a phone number followed by
 "/DL=" defining the list, would be used to refer to a distribution
 list associated with the phone number (with or without an extension).
 For example:
      VPIM=+14165977230/DL=93

4.2.2. The Voice address

 For voice messages that are intended to be sent as a voice outdialing
 at the destination system, the service-selector element is defined to
 be:
 voice-service-selector = "VOICE"
 The resultant voice-address and voice-mbox are formally
 voice-address = voice-mbox
                [ pstn-recipient ]
 voice-mbox = "VOICE=" ( global-phone / local-phone )
                    [ sub-addr-spec ] [post-sep post-dial]
 For more clarity, here is an example of a very simple voice-mbox:
 VOICE=+3940226338

4.2.3. The AMIS address

 For voice messages that are intended to be sent as AMIS (Audio
 Messaging Interchange Specification) voice mail messages (as defined
 in [AMIS-A] and [AMIS-D]), the service-selector element is defined to
 be:
 amis-service-selector = "AMIS"
 The resultant amis-address and amis-mbox are formally
 amis-address = amis-mbox
 amis-mbox = "AMIS=" amis-mailbox
             [ "/SYSNUM=" amis-sysnum ]
             ; note that "/SYSNUM=" is case INSENSITIVE
 amis-mailbox = ( amis-a / amis-d )

Parsons Standards Track [Page 5] RFC 3804 VPIM Addressing June 2004

 amis-a = amis-a-number
 amis-d = [ amis-mailbox-numberplan ][ "+" ] amis-mailbox-id
             [ "+" ] [ amis-mailbox-extension ]
      ; The "+" separators are used to be compatible
             ; the X.400 AMIS-D mailbox definition --
             ; if more than one element is present, both
             ; "+" must appear.  Note also that the total
             ; length of this field is restricted to 32
             ; characters by AMIS-D.
 amis-mailbox-numberplan = 1*VCHAR
 amis-mailbox-id = 1*16(VCHAR)
 amis-mailbox-extension = 1*VCHAR
 amis-sysnum =  amis-a-number
 amis-a-number = ( amis-PSTN-number / amis-private-number )
 amis-PSTN-number = int-country-code "+"
                    area-code "+"
                    local-number "+"
                    ; This is in agreement with ITU [E.164]
                    ; specification and per [AMIS-A] - the
                    ; maximum length is 15 numeric digits.
                    ; The "+" separators are used to be
                    ; compatible with the X.400 AMIS-D
                    ; mailbox definition and replace the '#'
                    ; separators of AMIS-A
 amis-private-number = "0++" local-number "+"
                    ; [AMIS-A] indicates that maximum permitted
                    ; length of the private number is 14
                    ; digits
 int-country-code = 1*4(DIGIT)
 area-code = 1*(DIGIT)
 local-number = 1*(DIGIT)
 For more clarity, here is an example of a simple AMIS-A amis-mbox:
 AMIS=+1/401+3278144+/SYSNUM=1+401+3279542+

Parsons Standards Track [Page 6] RFC 3804 VPIM Addressing June 2004

4.2.4. The fax address

 Fax addresses used in VPIM are formatted as defined in [FAX-ADDR],
 section 2.

4.3. VPIM Submission Addresses

 Based on [GSTN-ADDR], these are the resultant email addresses for the
 LHS presented above.  VPIM and IVM  systems that support submission
 MUST accept, translate (if necessary), and forward messages sent to
 these addresses.

4.3.1. The vpim-email

 The vpim-email element is a specific version of pstn-email for VPIM
 over the Internet e-mail transport system, where the service-selector
 distinction is set to "VPIM".
 vpim-email =  ["/"] vpim-address ["/"] "@" mta-I-pstn
 In this case the mta-I-pstn will usually point to a VPIM capable
 messaging system where the attached message will be delivered
 properly.

4.3.2. The voice-email

 The voice-email element is a specific version of pstn-email for the
 voice outdialing over the Internet e-mail transport system, where the
 service-selector distinction is set to "VOICE".
 voice-email =  ["/"] voice-address ["/"] "@" mta-I-pstn
 In this case the mta-I-pstn will usually point to a device that will
 perform an outdial, that is for example, make a telephone call to the
 specified number and play a voice attachment.

4.3.3. The amis-email

 The amis-email element is a specific version of pstn-email for the
 AMIS over the Internet e-mail transport system, where the service-
 selector distinction is set to "AMIS".
 amis-email =  ["/"] amis-address ["/"] "@" mta-I-pstn
 In this case the mta-I-pstn will usually point to a device that acts
 as a gateway to an AMIS network where the attached voice message will
 be delivered properly.

Parsons Standards Track [Page 7] RFC 3804 VPIM Addressing June 2004

4.3.4. The fax-email

 Fax email addresses used in VPIM are formatted as defined in [FAX-
 ADDR], section 4.

5. Security Considerations

 Most security considerations are already identified in [VPIM2] and
 [IVM].
 An additional concern would be that the sender must trust and also be
 aware of the policies of the submission MTA to which the message is
 submitted.  This is because, that MTA will make the determination of
 where the final destination is and how it will be delivered based on
 the VPIM submission LHS.
 Submission MTAs should take care to not blindly place outdial calls
 to any number submitted (e.g., international numbers or "1-900"
 numbers).  Ideally, senders should be authenticated to confirm their
 outdialing privileges.

6. IANA Considerations

6.1. IANA Registration form for new value of GSTN address

    service-selector "VPIM"
 To: IANA@iana.org
 Subject: Registration of new values for the GSTN address
    service-selector specifier "VPIM"
 service-selector name:
    VPIM
 Description of Use:
    VPIM - specify that the GSTN address refers to a voice
    mailbox that is intended to accept a VPIM message.
    For a complete description refer to "Voice Profile for Internet
    Mail (VPIM) Addressing", RFC 3804.
 Security Considerations:
    See the Security Consideration section of "Voice Profile for
    Internet Mail (VPIM) Addressing", RFC 3804.

Parsons Standards Track [Page 8] RFC 3804 VPIM Addressing June 2004

 Person & email address to contact for further information:
    Glenn W. Parsons
    Nortel Networks
    P.0. Box 3511 Station C
    Ottawa, On  K1Y 4H7
    Canada
    Phone: +1-613-763-7582
    Fax  : +1-613-763-2697
    Email: gparsons@nortelnetworks.com

6.2. IANA Registration form for new value of GSTN address

    service-selector "VOICE"
 To: IANA@iana.org
 Subject: Registration of new values for the GSTN address
          service-selector specifier "VOICE"
 service-selector name:
    VOICE
 Description of Use:
    VOICE - specify that the GSTN address refers to a voice
    device that is intended to be sent a voice message via an
    'outdialing'.
 For a complete description refer to "Voice Profile for Internet Mail
 (VPIM)  Addressing", RFC 3804.
 Security Considerations:
 See the Security Consideration section of "Voice Profile for Internet
 Mail (VPIM) Addressing", RFC 3804.
 Person & email address to contact for further information:
    Glenn W. Parsons
    Nortel Networks
    P.0. Box 3511 Station C
    Ottawa, On  K1Y 4H7
    Canada
    Phone: +1-613-763-7582
    Fax  : +1-613-763-2697
    Email: gparsons@nortelnetworks.com

Parsons Standards Track [Page 9] RFC 3804 VPIM Addressing June 2004

6.3. IANA Registration form for new value of GSTN address

    service-selector "AMIS"
 To: IANA@iana.org
 Subject: Registration of new values for the GSTN address
          service-selector specifier "AMIS"
 service-selector name:
    AMIS
 Description of Use:
    AMIS - specify that the GSTN address refers to a voice
    mailbox that is intended to be sent an AMIS (Audio
    Messaging Interchange Specification) voice mail message.
 For a complete description refer to "Voice Profile for Internet Mail
 (VPIM) Addressing", RFC 3804.
 Security Considerations:
 See the Security Consideration section of "Voice Profile for Internet
 Mail (VPIM) Addressing", RFC 3804.
 Person & email address to contact for further information:
    Glenn W. Parsons
    Nortel Networks
    P.0. Box 3511 Station C
    Ottawa, On  K1Y 4H7
    Canada
    Phone: +1-613-763-7582
    Fax  : +1-613-763-2697
    Email: gparsons@nortelnetworks.com

6.4. IANA Registration form for new value of GSTN address

    qualif-type1 keyword and value "SYSNUM"
 To: IANA@iana.org
 Subject: Registration of new values for the GSTN address
          qualif-type1 element "sysnum"
 qualif-type1 "keyword" name:
    sysnum

Parsons Standards Track [Page 10] RFC 3804 VPIM Addressing June 2004

 qualif-type1 "value" ABNF definition:
    sysnum = 1*(DIGIT / "+")
 Description of Use:
    sysnum is used to specify the numeric optional AMIS sub-
    address element as described in "Voice Profile for Internet Mail
    (VPIM) Addressing", RFC 3804.
 Use Restriction:
    The use of "SYSNUM" is restricted to "AMIS" service-
    selector, is it has no meaning outside the AMIS service.
 Security Considerations:
    See the Security Consideration section of "Voice Profile for
    Internet Mail (VPIM) Addressing", RFC 3804.
 Person & email address to contact for further information:
    Glenn W. Parsons
    Nortel Networks
    P.0. Box 3511 Station C
    Ottawa, On  K1Y 4H7
    Canada
    Phone: +1-613-763-7582
    Fax  : +1-613-763-2697
    Email: gparsons@nortelnetworks.com

6.5. IANA Registration form for new value of GSTN address qualif-type1

    keyword and value "EXT"
 To: IANA@iana.org
 Subject: Registration of new values for the GSTN address
          qualif-type1 element "EXT"
 qualif-type1 "keyword" name:
    ext
 qualif-type1 "value" ABNF definition:
    ext = 1*(DIGIT)

Parsons Standards Track [Page 11] RFC 3804 VPIM Addressing June 2004

 Description of Use:
    EXT is used to specify the numeric optional extension
    That identifies a particular VPIM mailbox as
    described in "Voice Profile for Internet Mail (VPIM)
    Addressing", RFC 3804.
 Use Restriction:
    The use of "EXT" is intended for the "VPIM" service-
    selector, however is may have meaning and be used outside
    the VPIM service.
 Security Considerations:
    See the Security Consideration section of "Voice Profile for
    Internet Mail (VPIM) Addressing", RFC 3804.
 Person & email address to contact for further information:
    Glenn W. Parsons
    Nortel Networks
    P.0. Box 3511 Station C
    Ottawa, On  K1Y 4H7
    Canada
    Phone: +1-613-763-7582
    Fax  : +1-613-763-2697
    Email: gparsons@nortelnetworks.com

6.6. IANA Registration form for new value of GSTN address qualif-type1

    keyword and value "DL"
 To: IANA@iana.org
 Subject: Registration of new values for the GSTN address
          qualif-type1 element "DL"
 qualif-type1 "keyword" name:
    dl
 qualif-type1 "value" ABNF definition:
    dl = 1*(DIGIT)
 Description of Use:
    DL is used to specify the numeric optional personal

Parsons Standards Track [Page 12] RFC 3804 VPIM Addressing June 2004

    Distribution list for a particular VPIM mailbox as
    described in "Voice Profile for Internet Mail (VPIM)
    Addressing", RFC 3804.
 Use Restriction:
    The use of "DL" is intended for the "VPIM" service-
    selector, however is may have meaning and be used outside
    the VPIM service.
 Security Considerations:
    See the Security Consideration section of "Voice Profile for
    Internet Mail (VPIM) Addressing", RFC 3804.
 Person & email address to contact for further information:
    Glenn W. Parsons
    Nortel Networks
    P.0. Box 3511 Station C
    Ottawa, On  K1Y 4H7
    Canada
    Phone: +1-613-763-7582
    Fax  : +1-613-763-2697
    Email: gparsons@nortelnetworks.com

7. References

7.1. Normative References

 [GSTN]      Allocchio, C., "GSTN Address Element Extensions in e-mail
             Services", RFC 2846, June 2000.
 [RFC2119]   Bradner, S., "Key words for use in RFCs to Indicate
             Requirement Levels", BCP 14, RFC 2119, March 1997.
 [RFC2822]   Resinick, P., "Internet Message Format", RFC 2822, April
             2001.
 [VPIM2]     Vaudreuil, G. and G. Parsons, "Voice Profile for Internet
             Mail, Version 2", RFC 2421, September 1998.
 [VPIMV2R2]  Vaudreuil, G. and G. Parsons,"Voice Profile for Internet
             Mail - version 2 (VPIMv2)", RFC 3801, June 2004.
 [FAX-ADDR]  Allocchio, C., "Minimal FAX address format in Internet
             Mail", RFC 3192, October 2001.

Parsons Standards Track [Page 13] RFC 3804 VPIM Addressing June 2004

 [GSTN-ADDR] Allocchio, C., "Minimal GSTN address format in Internet
             Mail", RFC 3191, October 2001.

7.2. Informative References

 [AMIS-A]    Audio Messaging Interchange Specifications (AMIS) -
             Analog Protocol Version 1, Issue 2, February 1992.
 [AMIS-D]    Audio Messaging Interchange Specifications (AMIS) -
             Digital Protocol Version 1, Issue 3, August 1993.
 [E.164]     CCITT Recommendation E.164 (1991), Telephone Network and
             ISDN Operation, Numbering, Routing and  Mobile Service -
             Numbering Plan for the ISDN Era.
 [IVM]       McRae, S. and G. Parsons, "Internet Voice Mail", Work in
             Progress.

8. Author's Address

 Glenn W. Parsons
 Nortel Networks
 Ottawa, ON K1Y 4H7
 Phone: +1-613-763-7582
 Fax  : +1-613-967-5060
 EMail: gparsons@nortelnetworks.com

Parsons Standards Track [Page 14] RFC 3804 VPIM Addressing June 2004

9. Full Copyright Statement

 Copyright (C) The Internet Society (2004).  This document is subject
 to the rights, licenses and restrictions contained in BCP 78, and
 except as set forth therein, the authors retain all their rights.
 This document and the information contained herein are provided on an
 "AS IS" basis and THE CONTRIBUTOR, THE ORGANIZATION HE/SHE REPRESENTS
 OR IS SPONSORED BY (IF ANY), THE INTERNET SOCIETY AND THE INTERNET
 ENGINEERING TASK FORCE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED,
 INCLUDING BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE
 INFORMATION HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED
 WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Intellectual Property

 The IETF takes no position regarding the validity or scope of any
 Intellectual Property Rights or other rights that might be claimed to
 pertain to the implementation or use of the technology described in
 this document or the extent to which any license under such rights
 might or might not be available; nor does it represent that it has
 made any independent effort to identify any such rights.  Information
 on the procedures with respect to rights in RFC documents can be
 found in BCP 78 and BCP 79.
 Copies of IPR disclosures made to the IETF Secretariat and any
 assurances of licenses to be made available, or the result of an
 attempt made to obtain a general license or permission for the use of
 such proprietary rights by implementers or users of this
 specification can be obtained from the IETF on-line IPR repository at
 http://www.ietf.org/ipr.
 The IETF invites any interested party to bring to its attention any
 copyrights, patents or patent applications, or other proprietary
 rights that may cover technology that may be required to implement
 this standard.  Please address the information to the IETF at ietf-
 ipr@ietf.org.

Acknowledgement

 Funding for the RFC Editor function is currently provided by the
 Internet Society.

Parsons Standards Track [Page 15]

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