If you experience any failures with an external cache as described in the enclosed files and programs, please fill out and return this form to PKWARE. You may reply one of several ways:
1) Print this form and attachments and send by MAIL to:
PKWARE Inc. Attn: PKWARE Technical Support 9025 N. Deerwood Drive Brown Deer, WI 53223
2) Print this form and attachments and send by FAX to:
PKWARE Inc.
Attn: PKWARE Technical Support
(414)354-8559
3) Fill out this form in a text editor and UPLOAD the file with
attachments requested below to:
PKWARE BBS Attn: PKWARE Technical Support (414)354-8670
CONTACT INFO
Your Name:
Company/BBS:
Voice(Day)Phone:
Data Number: Fax Number:
SYSTEM CONFIGURATION
Computer Brand/Model: CPU type:
BIOS version & Date: BIOS vendor/OEM:
Motherboard vender/OEM: Cache controller vender/OEM:
Vender/OEM of Cache chips: Date Code(s) of Cache chips:
DESCRIBE HOW FAILURE WAS GENERATED. LIST PROGRAM(S) AND COPIES OF THE SCREEN OUTPUTS SHOWING RESULTS. INCLUDE FAILING FILE(S) IF POSSIBLE. (Use additional sheets if necessary)
DESCRIBE STEPS TO REPRODUCE PROBLEM (Use additional sheets if necessary)